Core Values

Career

CORE VALUES – CARE SPIRIT

Dai-ichi Life Vietnam is always deeply aware of and respectfully conserves our core values - CARE Spirit. We focus on the CARE spirit through work and responsibilities of every Staff and Finance Consultant (FC).

Customers first

· We deeply understand that providing quality customer service is the responsibility of every member of the company.

· We provide suitable products to meet changing needs of our customers throughout their different life stages.

· We continuously review and improve our service to customers to enhance their experience at every touch point and at anytime.

· We execute accurate and fair payment of claims and benefits.

Accountability

· We operate within the spirit of law and we uphold the highest level of ethics and integrity in everything we do.

· We take full responsibility and accountability for what we do

· Each of us is accountable for the environment we are working in.

.Recognition& Rewards

· We create an environment where staff and FCs can fully demonstrate their originalities and abilities

· We recognize and reward people based on their contribution to the success of the company.

· We promote people based on their performance, their capability and commitment to grow with the company.

· We strive to be an Employer of choice.

Engagement

· We are committed to contribute to the development of the life insurance industry and the country of Vietnam.

· We build the spirit of open communication, constructive feedbacks and integrity as the foundation of our professional relationships-with all stake holders and with each other.

· We value the inputs and feedback from all stake holders for us to continually improve.

· We respect our colleagues, customers and business partners and treat them in the way we want to be treated.