Tuyển dụng nhân viên

• Support the team leader and work with the team on developing and implementing IT software solution, in contribution to fulfill business objectives.

• Analyze the business specs then prepare technical specs and develop the new systems or enhance existing system for supporting business needs.

• Support the team leader on technical analysis to provide the best technical solution as well as support colleagues for solving technical issues to complete the assigned projects / tasks on timely manner.

• Investigate and answer daily enquiries on systems functional as well as problem encountered in order to resolve it in timely manner.

• In charge of unit test on enhancements / new development under responsibility to ensure developed modules are matched with business requirements.

• Assist users/team leader on building test scripts to cover all test cases. • Budget Controlling 3. Job Requirements

- Qualification:

• University Graduate, major in Information Technology.

• English certificate at least level B.

- Experience:

• IT technical analysis and programming: at least 3 years.

• Good knowledge of an objective oriented language Java

• Good skill at Web API, ASP.NET, ASP.NET Core, WCF, LINQ, Entity Framework.

• Good experience on SOAP, RESTful Web Services.

• Good skill at MS SQL Server programming (stored procedure, function, job, trigger, view).

• Good skill in database design, database management, particularly MS SQL.

• Solid understanding of the software development life cycle

• Working knowledge of SharePoint, HTML5, CSS3, and JavaScript a plus

- Skill:

• Programming skill.

• Communication skill.

• Analysis skill.

• Teamwork spirit

Internal interface

• All company employees. Particularly in Operations Division, Agency Administration Department, and Financial Division will be internal clients of this jobholder. External Interface

• External contacts will include software vendor and consultants.

• Multitask projects, enhancements, and production issues to progress concurrently, manage conflicts the resource and time schedule, amongst the various demands.

• The fast-growing information technology demands the jobholder to keep up to date with ever-changing knowledge and skills.

• Work under high pressure.

Location: HCMC

Deadline for application: 30-09-2023

• Support the team leader and work with the team on developing and implementing IT software solution, in contribution to fulfill business objectives

2. Accountabilities:

• Analyze the business specs then prepare technical specs and develop the new systems or enhance existing system for supporting business needs.

• Support the team leader on technical analysis to provide the best technical solution as well as support colleagues for solving technical issues to complete the assigned projects / tasks on timely manner.

• Investigate and answer daily enquiries on systems functional as well as problem encountered in order to resolve it in timely manner.

• In charge of unit test on enhancements / new development under responsibility to ensure developed modules are matched with business requirements.

• Assist users/team leader on building test scripts to cover all test cases. 3. Job Requirements

- Qualification:

• University Graduate, major in Information Technology.

• English certificate at least level B.

- Requirement:

• Good at COBOL programming.

• Good at DB2 SQL programming.

- Optional

• Crystal Report Knowledge

• Unix System knowledge

- Experience:

• IT technical analysis and programming: at least 3 years.

- Skill:

• Programming skill.

• Communication skill.

• Analysis skill.

• Teamwork spirit

Internal interface

• All company employees. Particularly in Operations Division, Agency Administration Department, and Financial Division will be internal clients of this jobholder.

External Interface

• External contacts will include software vendor and consultants.

5. Challenges:

• Multitask projects, enhancements, and production issues to progress concurrently, manage conflicts the resource and time schedule, amongst the various demands.

• The fast-growing information technology demands the jobholder to keep up to date with ever-changing knowledge and skills.

• Work under high pressure.

Location: HCMC

Deadline for application: 30-09-2023

- Manage Sales Location to achieve the Key Performance Indicators (KPIs) which are agreed with BDRH/BDAH/BDTH about:

a. Recruitment:

• Approve appropriately qualified FCs in accordance with the development plan and recruitment standards;

• Recruit appropriately qualified BMs/UMs in accordance with the development plan for the Sales Location as agreed with the BDRH/BDAH/BDTH;

• Manage the BMs/UMs in effective recruitment and development of FCs.

• Make up business plans with the suitable targets in each point of time for Sales Location and manage the BMs, UMs & FCs to strive for and achieve sales target;

c. Persistency ratio:

• Ensure the persistency of business set for the Sales Location

- Be responsible for ethical, compliance and misconduct matters relating to Sales Location

• Ensure Sales Location operates under Dai-ichi Life Vietnam's ethical standards, compliance standards and within the spirit of law;

• Prevent, report and handle any compliance issues and/or misconduct cases arising relating to Sales location;

- Manage daily operation of the Sales Office in the Block to ensure to maintain professional office environment and cost effectiveness

• Administrative tasks in the Sales Location;

• Relationship with local government;

• Office management;

• Ad-hoc tasks as assigned;

- Responsible for training the FFS courses / Rookies / Agency Leaders

QUALIFICATION

• Education: University graduated

• Experience:

- At least working as BM level in life insurance industry or have experience to management

- Experience in sales management - Experience in sales training - Strong written and oral English skills - Ability to use common Office Computer applications

• Skills:

- Strong communication and persuasion skills

- Strong presentation / training skills

- Proven problem solving skills

- Good people management skills

- Reporting skills (written and verbal)

• Personality:

- Highly responsible and results oriented

- Confident, dynamic, proactive

- Able to approach people and build business relationship where no initial relationship exists

- Independent, strong ability to work unaccompanied

- A positive mental attitude: open, determined, optimistic

- Teamwork spirit and reliable

Location: HCM & Nationwide

Deadline for application: 30-09-2023

POSITION PURPOSE:

- Hỗ trợ Quản Lý Huấn Luyện Kinh Doanh & Giám Đốc Phát Triển Kinh Doanh Khu trong việc huấn luyện & phát triển đội ngũ kinh doanh năng động, đảm bảo hiệu quả kinh doanh thông qua các chương trình huấn luyện chuyên nghiệp; (Assist Agency Training Leader (ATL) & Business Development Regional Head (BDRH) to develop sales force through delivering sales training courses to Financial Consultants (FC) in order to ensure effectively business);

ACCOUNTABILITIES:

- Chịu trách nhiệm triển khai các chương trình huấn luyện theo kế hoạch để giúp cung cấp kiến thức/kỹ năng cho đội ngũ kinh doanh; (To deliver training courses to Financial Consultant (FC) to comply with training plan and procedure so that they get skills and knowledge);

- Hỗ trợ Giám Đốc Phát Triển Kinh Doanh Vùng lên kế hoạch và tổ chức các khóa huấn luyện, những hoạt động nhằm giúp đội ngũ kinh doanh đạt được chỉ tiêu kinh doanh, đặc biệt tỉ lệ hoạt động của tư vấn mới tháng tuyển dụng; (To support BDRH in planning & organizing all training courses & sales activities for agency force to achieve sales objectives, especially Rookie Active Ratio in recuritment);

- Phối hợp với Quản Lý Huấn Luyện Kinh Doanh Khu trong việc thiết kế & nâng cấp các chương trình huấn luyện đáp ứng nhu cầu của lực lượng kinh doanh (To co-ordinate with ATL in designing & upgrading various training courses to meet agency force needs)

- Thực hiện các nhiệm vụ được gia bởi ATH/ATL/BDRH; (To implement other tasks delegated by ATH/ATL/BDRH)

Địa điểm: Quy Nhơn và các tỉnh thành trong cả nước (Location: Quy Nhơn & Nationwide)

QUALIFICATION:

• Tốt nghiệp Đại học trở lên; (University degree or above).

• Ưu tiên các ứng viên có các chứng chỉ Bảo hiểm nhân thọ đẳng cấp quốc tế như LOMA, LIMRA (Relevant international life insurance diploma/certificate is preferred such as LOMA, LIMRA).

 Experience:

• Có kinh nghiệm trong công tác sư phạm, huấn luyện, kinh doanh; (Practical experience as trainer, teacher, seller).

Skill:

• Có kỹ năng trình bày & huấn luyện tốt; (Good training & presentation skill);

• Có kỹ năng giao tiếp tốt bằng tiếng Anh và tiếng Việt; (Good communication skill both in Vietnamese & English).

Characteristic:

• Kiên nhẫn, sáng tạo, năng động, nhiệt tình & có tinh thần làm việc nhóm; (Patience, creative, proactive, enthusiasm, team work).

Challenges:

• Tuân thủ nghiêm ngặt qui định của công ty, tuyệt đối không thỏa hiệp; (Adhering to a tight schedule without compromising quality).

• Chịu áp lực về tỉ lệ hoạt động của đội ngũ tư vấn tài chính mới; (To work under the high pressure on Rookie Active Ratio).

• Chịu trách nhiệm chất lượng từ các khóa huấn luyện phụ trách; (Be reponsible for the ality of training courses in charge).

Deadline for application: 30-09-2023

• Dai-chi Life Vietnam is the fast-growing, multi-channel market leader of local life insurance industry. A career in the Actuarial department will provide you an opportunity to be part of a young, dynamic and expanding team, who highly specializes in various areas of the actuarial works such as product development & pricing, capital & risk management, actuarial modelling and distribution initiatives. We are seeking self-motivated and open-minded individuals, who are brave in the world of risk, to join us in making a difference.

2. Principal Accountabilities:

• PRODUCT & PRICING.

• Design the features and carry out the pricing of new products according to the agreed timeline and in line with regulatory and internal requirements.

• Prepare the approval documents to Product Committee, Regional office and regulatory authorities.

• Participate in the product implementation process, including reviewing product documents and system testing.

• Liaise with external parties such as reinsurers, TPA in product-related matters.

• Manage pricing models to perform profitability analysis.

• Support agency and alternative distribution channels in new initiatives or partnerships

- VALUATION & REINSURANCE

• Prepare internal and regulatory reports on key company financials, including but not limited to statutory valuation, capital management, regulatory reporting, and financial conditional report.

• Develop actuarial modelling using Prophet software to ensure that products or new regulations are promptly and accurately modelled.

• Conduct in-depth analysis of financial metrics, including source of profit analysis, with clear explanation of deviations from expectations.

• Actively participate in and support the improvement of reporting processes and methodology. • Provide support to the management of company’s reinsurance portfolio.

- RISK MANAGEMENT & SPECIAL PROJECTS

• Conduct in-depth analysis on actuarial risks (claim, expense, persistency, etc.) on regular basis, to provide updates to Risk Management Committee.

• Participate in the business planning and business forecasting exercises.

• Calculate Embedded Value of the company and liaise with the auditors to prepare management report. • Provide actuarial support on distribution initiatives, such as compensation scheme and contests.

• Participate in special projects of the department as and when available.

- Qualification:

• Bachelor of Math and IT Science or Bachelor of Economies.

• Minimum 2 years of experience in life insurance.

- Skill:

• Good progress in actuarial qualifications.

• Excellent technical, analytical and problem solving skills.

• Deep understanding of local life insurance market (e.g. products, regulations).

• Strong Excel, Access, and relevant modelling skills.

- Characteristic:

• Strong communication and interpersonal skills, with fluency in English.

4. Working Relations

• Colleagues from AP, AA, BD, IT, OP, Accounting, Investment divisions.

5. Challenges:

• Have ability to understand and solve actuarial assignments.

• Be committed to actuarial career.

Location: HCMC

Deadline for application: 30-09-2023

Reporting to an assigned Team Leader, the Business Analyst is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:

- Assisting user in defining business requirements to meet their business goals;

- Preparing business specification documents;

- Conducting system tests & user acceptant tests;

- Carrying our day-to-day applications and operations support .

ACCOUNTABILITY

- Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing;

- Consults with users to define needs or problem areas, and determines scope of investigation required to recommend possible solutions;

- Develop test plans and test cases;

- Executes test plans independently or in conjunction with the user;

- Contributes to the resolution of common system problems;

- Assists with user on-the-job training on basic functional components;

- Participates and contributes during studies and/or gap analysis in order to identify functional gaps between the user’s current processes and current company systems’ functionality;

- Analyzes data to determine solutions to system processing according to the user’s business requirements;

- Provide day-to-day applications and operations supports.

JOB SPECIFICATION

- Education, no. of year experience:

• A university degree/college diploma in Business/Computing, or equivalent business experience

• Experiences in life insurance/financial business is preferable

- Technical skills:

• Basic knowledge of data base: MSSQL or MySQL or DB2;

• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.);

• Demonstrates basic knowledge of Data Architecture of system and basic SQL;

• Understanding of applications interfaces between life system and other corporate systems.

- Soft skills:

• Customer service mindset;

• Good analytical skills and attentive to details;

• Analytical thinking and a fast learner;

• Able to work under pressure and meet tight deadlines;

• Excellent interpersonal and communication skills;

• Good command of spoken and written English.

- Personal attributes

• Good team player, independent and result-oriented;

• Flexible and open to changes.

Location: HCM

Deadline for application: 30-09-2023

JOB DESCRIPTION

** Position Purpose:

• An IT Instech & Innovation Executive will

• Conduct external market and technical research on emerging technologies, competitor offerings…

• Assist with innovation projects and help design and create innovative technical solutions

• Perform software testing, participate in proof of concept (POC) and prototyping activity

• Prepare Business Requirements Documents (BRs), Business Specification (BS) documents, Training Materials…

• Identify and provide the right enabling technologies to facilitate day-to-day innovation activities

** Accountabilities:

• Conduct facilitated workshops to elicit requirements both functional and technical requirements

• Research and analyses all aspects of existing business practices & procedures

• Generate interface designs, data flow diagrams and system models, prepare Business Requirement Document (BRD), business specification Documents (BS), Training materials…

• Assist with testing new technology and provide feedback to project teams and vendors

• Coordinate transfer of research, prototypes and improved processes to the customer

• Research, study and propose to apply new emerging technology

JOB REQUIREMENT

** Qualification:

• A university degree/college diploma in Computer Science/Data Science/Business Management or equivalent business experience Experience:

** Skill:

Technical skills:

• Demonstrated experience in assessing technology with focus on experimentation and data-driven decision making such as Artificial Intelligent, Machine Learning, Chat bot, Blockchain…

• Familiar with SQL Server and able to write SQL queries

• Understanding of applications interfaces between life system and other corporate systems

• Understanding of networks, operating systems, and technology system interfaces

• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)

Soft skills:

• Strategic, analytic and creative thinker

• Excellent interpersonal and communication skills

• Risk takers, Self-starters and ambitious professionals with both technical and commercial acumen

• Ability to multi-task. Work well in team environment, as well as, independently

• Able to work under pressure and meet tight deadlines

** Characteristic:

• Good team player, independent and result-oriented

• Flexible and open to changes

• Attention to details

• The position reports to the IT Instech & Innovation Senior Officer.

• All employees, particularly those in the OP Process Improvement and Automation Project Team, IT Application Development, Operations Division, Agency Administration Department, and Finance Division, will be internal clients of the IT Instech & Innovation Senior Executive. External Interface

• External contacts will include but not limited to software providers/consultants, tech startup, innovation labs, university…

Location: HCM

Deadline for application: 30-09-2023

** Công tác dịch vụ Khách hàng:

- Tiếp đón khách hàng đến giao dịch bảo hiểm theo tiêu chuẩn kỹ năng dịch vụ khách hàng được quy định tại Bộ tiêu chuẩn DVKH 5 sao;

- Tiếp nhận và xử lý khiếu nại, thắc mắc của khách hàng theo Quy trình xử lý khiếu nại của khách hàng;

** Thực hiện các nghiệp vụ giao dịch bảo hiểm:

** Hỗ trợ hoạt động phát triển kinh doanh:

- Liên hệ tư vấn tài chính (TVTC) để nhắc nhở bổ sung thông tin cho hồ sơ yêu cầu bảo hiểm mới, cho hợp đồng bảo hiểm khi có yêu cầu;

- Liên hệ nhắc khách hàng nộp phí định kỳ;

- Phối hợp tổ chức hội thảo khách hàng, hội thảo tuyển dụng do BD tổ chức;

** Quản lý tiền mặt, két sắt và chìa khóa tại văn phòng:

- Thực hiện thu/ chi tiền mặt đối với các khoản thu của hợp đồng bảo hiểm và các khoản thu khác;

- Lập báo cáo tồn quỹ tiền mặt và gửi báo cáo này cùng sổ quản lý két sắt cho Phụ trách DVKH Vùng và Phòng kế toán cuối mỗi ngày làm việc.

** Quản lý hoạt động hành chính văn phòng:

- Lưu trữ hồ sơ, chứng từ tại văn phòng; - Quản lý và theo dõi bão dưỡng các loại máy móc, trang thiết bị tại văn phòng;

** Các công việc khác

- Hỗ trợ nhân viên thu phí, nhân viên bảo vệ và nhân viên hỗ trợ văn phòng (nếu có).

- Báo cáo cấp quản lý các công việc phát sinh mới; Thực hiện những công việc có liên quan khác khi có yêu cầu từ Phụ trách DVKH Vùng (CSR).

YÊU CẦU CÔNG VIỆC:

- Tốt nghiệp Đại học/Cao Đẳng các chuyên ngành;

- Ngoại hình dễ nhìn; - Tác phong chuyên nghiệp, thân thiện;

- Giọng nói rõ ràng, không nói ngọng, nói lắp;

- Có kinh nghiệm liên quan đến dịch vụ khách hàng;

** Khả năng & Kỹ năng:

- Anh văn cơ bản; - Sử dụng thành thạo tin học văn phòng;

- Kỹ năng giao tiếp & dịch vụ khách hàng;

** Phẩm chất cá nhân:

- Nhiệt tình, kiên nhẫn, quan tâm đến lợi ích của khách hàng;

- Cẩn thận, chính xác, ngăn nắp, tuân thủ kỷ luật;

- Trung thực, liêm khiết, tinh thần trách nhiệm cao;

- Nhanh nhẹn, linh hoạt trong công việc;

- Có tinh thần học hỏi, có khả năng thích ứng nhanh và khả năng chịu áp lực trong công việc;

- Có tinh thần đồng đội, thái độ tích cực, hỗ trợ nhóm

Địa điểm làm việc: TP. Hồ Chí Minh và các tỉnh thành trên toàn quốc.

Hạn chót nộp hồ sơ: 30-09-2023

1/ POSITION PURPOSE

• Support the team leader and work with the team on developing and implementing IT software solution, in contribution to fulfill business objectives.

2/ PRINCIPAL ACCOUNTABILITIES

• Analyze the business specs / technical specs of the assigned projects to develop the systems which meet requirement and timing.

• Support the team leader on technical analysis to meet user requirements as well as support co-worker on technical issues to complete the assigned projects / tasks on timely manner.

• R&D and analyses the feasibility of the IT projects on business / technical aspects, to suggest right alternatives, as well as ensuring quality / functionalities of developed systems meeting company requirement and schedule.

• Investigate and answer daily enquiries on systems functional as well as problem encountered.

• In charge of function test on enhancements / new projects under responsibility to ensure developed modules are matched with business specs.

• Assist users/team leader on building test scripts to cover all test cases.

1/ Qualification:

• University Graduate, major in Information Technology.

• English certificate at least level B.

2/ Experience

• IT technical analysis and programming: at least 5 years.

Location: HCM

Handle and/or co-ordinate with related departments to handle customer complaints effectively and satisfactorily in a professional and caring manner, with the purpose to give Customer good experience with Company Service.

1. Handle customer complaints:

• Master the customer complaint procedure, workflow as well as all related operational workflows/guidelines to support Customer Complaint Management Assistant Manager in managing customer complaints effectively.

• Handle and/or co-ordinate with related departments to handle customer complaints effectively and follow up to achieve at least 98% meeting TAT.

• Solve all complaints assigned effectively within TAT and follow up to make sure TAT met for all kinds of complaints received by Customer Care.

• 0% basic mistake in handling customer complaint.

2. Handling customer inquiries

• Handling 100% customer inquiries correctly, effectively and in a proactive.

• Provide solution to all customer requests (via email, post mail, telephone) effectively and professionally in anticipation of their needs. In case of difficulty, promptly seek support from Manager.

• University graduate, preferably social science

• Have knowledge about life insurance and life insurance operation.

• Over 2 experience years about life insurance and life insurance operations Skills

• Good communication skills

• Good writing skill

• Good computer skills. Word, Expel, Internet, Microsoft Outlook.

• Report directly to Complaint Handling Assistant Manager

• Proactive, creative disposition to develop new ideas, good in problem solving skill.

WORKING RELATIONSHIPS

• Internal interface Cooperate to related departments to solve complaints/inquirement

• External interface Work with Customers/Agents External Cooperate with vendors/third parties to solve Customer's complaints.

Location: HCM City

Deadline for application: 30-09-2023